Our client is a global leader of automation systems and solutions, is currently offering an opportunity for an Application Engineer on our customer-oriented, fast paced Sacramento, CA Field Service team. The successful candidate will assist our automation and digital transformation system customers in developing, delivering, maintaining, and optimizing our state-of-the-art automation and digital transformation solutions.
Essential Duties and Responsibilities:
  • Work with our customers to:
  • Become a Trusted Advisor by actively listening and communicating to accomplish their goals
  • Participate in the establishment, measurement, and achievement of customer satisfaction metrics
  • Provide an ongoing communication channel between them and internal teams to ensure expectations are well established and understood
  • Manage expectations and engagement scope to ensure a clear understanding of technological capabilities and limitations
  • Comply with internal and customer safety programs
  • Recommend and implement plant floor digital transformation technologies, including Operational Analytics, Production Data Management, and Operations Management   
  • Recommend and implement improvement to Distributed Control Systems, PLC, and other control systems
  • Provide ongoing site support, which may include:
  • Distributed Control System configuration, commissioning, startup, and tuning
  • Distributed Control System, field instrumentation, and valve-related situations troubleshooting and problem resolution
  • Configuration optimization of both batch and continuous process control
  • Loop tuning
  • Troubleshooting field instrumentation and valve application
  • Interfaces to PLCs, drives, and various control bus networks
  • Cybersecurity
  • Microsoft Windows administrator functions
  • Ethernet IP networks
  • Setup and configuration of Operational Analytics, Production Data Management, and Operations Management systems
  • Work to grow as an employee-owner of our client’s ESOP
  • Develop new and improve existing engineering tools
  • Work as a team with sales to market, find, and sell solutions
  • Work as a team
  • Work independently and as part of a team supporting a customer
  • Coordinate with internal sales and project teams to help investigate and resolve complex obstacles
  • Help colleagues as they encounter situations they are not as familiar with
  • Provide clear and frequent communications
  • Perform diagnostic and troubleshooting over the phone
  • Create in-depth and professional engineering proposals and reports
  • Author whitepapers on engineering subjects
  • Converse with other industry experts about technical concepts
  • Deliver presentations to external and internal customers
  • Articulate and communicate solutions to both engineers and non-engineers
Education and/or Experience:                                            
  • Bachelor’s Degree in Engineering or Technology field
  • 3-5 years of experience in the control system engineering field
  • 3-5 years DeltaV experience preferred or 5-7 years in another DCS/PLC experience preferred
  • Field application of industrial instrumentation preferred
  • Microsoft administration and TCPIP networking knowledge a plus
  • Emerson Product Knowledge is a plus
Additional Requirements:
  • Own and maintain an individual learning and development plan of continuous learning, including soft skills and the latest technologies
  • Ability to travel throughout the designated service area (typically travel is by company vehicle and most events are day trips with up to 35% overnights depending on your home base).
  • Role will be onsite for 2-5 years.
Physical Requirements:
  • Ability to lift 30lbs
  • Ability to work extended hours on a computer
  • Ability to work in a loud industrial environment

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