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Business Systems Analyst

Orbiter > Business Systems Analyst
Business Systems Analyst
Key Qualifications
  • Extensive working experience with SAP is required.
  • Ability to provide technical support through in-person/e-mail/virtual interactions, for troubleshooting assistance.
  • Ability to assist in the creation of detailed work instructions for users.
  • Ability to persistently follow through on simultaneously open issues from inquiry to resolution.
  • Champion for continuous improvement and innovative approaches.
  • Broad knowledge of SAP MM, PP, APO, TM and WM modules is a plus.
  • Excellent communication skills (written and verbal).
  • Must be able to prioritize workload, while being flexible with working independently or as part of a diverse team.
  • Ability to develop strong working partnerships with our customers and developers.
  • Must be able and available to provide after-hours support.
Description
Key duties which support providing analytical, customer support and work load management for Company’s business system and users in this role includes: – Identifying and documenting business requirements and assisting in the analysis and development of systems specifications to solve user business needs. – Communicating directly with users in the analysis of system resolution and status. – Analyzing and solving problem areas as identified by end-user and recommending revisions and alternatives. – Performing trend analysis to identify opportunities for system improvements, which may include preparing presentations for review by senior leadership. – Providing user training on new system implementations. – Following established service level agreements, system protocols and procedures on routine assignments. – Participating in User Acceptance Testing (UAT). – Managing workload with minimum supervision while on-site or working remote. – Providing after-hour support, when needed.
Education & Experience
Bachelors Degree in Supply Chain, Business, Economics, Engineering, Computer Science, or relevant field required.

To apply for this job please visit orbiterrecruiting.com.