General Manager

What you’ll be doing…

Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings.
Effectively manage budgeted revenue by partnering with sales and revenue management.
Control purchasing to ensure effective management of controllable expenses.
Hire, train, and motivate an effective hotel team to deliver on guest expectations.
Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture.
Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel.
Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work.
Listen to guests and empathize with their challenges and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.

Success factors…

Experience & Education:

Communication:

Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving
Strong administrative skills with intermediate experience with Microsoft Office systems
Must be able to speak, read, and write in primary language used in the workplace

Physical:

To apply for this job please visit orbiterrecruiting.com.