- Full Time
- California
SALES MANAGER
What you’ll be doing…
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Using business tools and first-hand observation, analyze market competition, market trends, and identify client needs.
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Proactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel’s brand and vision. This includes both in person and telephone sales skills.
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Achieve revenue and market share goals by working in conjunction with the Director of Sales and other Sales Managers, supporting cross-segment selling tactics as needed.
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Manage client contract process including negotiation, provisions, and supplemental solution selling, capturing all information necessary for execution and billing.
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Coordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction.
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Engage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs.
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Promote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.
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Effectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.
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Always maintain professionalism consistent with hotel brand and company expectations.
Requirements…
Experience & Education:
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2+ years of sales experience, preferably in hotels or related field
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4-year degree in hospitality management or sales preferred, or equivalent experience and education
Communication:
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Exceptional verbal and written communication skills, including electronic communication
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Must be able to speak, read, and write in primary language used in the workplace
Physical:
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8+ hours per day sitting desk/computer; stand and walk occasionally throughout workday
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Lift, lower, and maneuver up to 10 pounds occasionally
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Manual dexterity and repetitive motions required throughout workday
To apply for this job please visit orbiterrecruiting.com.